Reputation Recovery / Repair

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Executive Reputation Risk: Why Every Leadership Team Needs a Digital Due Diligence Strategy

In today’s digital-first environment, reputation management is a strategic priority for organisations of all sizes. While corporate reputation remains important, leadership is receiving growing attention. Investors, customers, employees and journalists routinely research senior executives before making decisions, making executive reputation a vital business asset. Effective brand and online reputation management are essential to protect both […]

10 July 2026 · Ryan Rana

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Generative AI and Reputation Risk Management: What Happens When ChatGPT Gets Your Brand Wrong?

For years, businesses have focused on managing their presence in traditional search engines. Ranking highly on Google, maintaining positive reviews and securing favourable media coverage have all been key components of a strong online reputation strategy. However, the rise of generative AI is changing how people discover information. Increasingly, customers, journalists, investors and others are […]

15 April 2026 · Ryan Rana

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From Negative to Positive: How to Rebuild Your Online Presence with Credibility

In the digital age, your online presence is often the first impression potential customers, partners, and even employees encounter. Unfortunately, one piece of negative search results – whether it’s a set of negative reviews, fake reviews created by internet trolls, a critical news article, negative blog posts or defamatory information – can overshadow years of […]

29 September 2025 · Benjamin Atkinson

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How to repair your online reputation

If you have a bad reputation it might be time to start thinking about how to repair your online reputation. A bad reputation can ruin your relationships, cost you professional opportunities and impact on your personal life. All these can deal a blow to your self-confidence and change how you, and others, see you. A […]

1 October 2020 · Igniyte

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The Brexit Effect: Can Brand Britain Recover Its Reputation?

“We’re out of the EU” “Britain breaks with Europe” “Great Britain or Great betrayal” “Dismal” “No deal… No hope… No clue… No Confidence” “Britain faces Brexit trade disaster” “Britain divides” “Brexit mess to dump UK right in it” “At last Brexit begins” “May’s push for deal ends in chaos” “What do voters make of Brexit now?” “So […]

28 March 2019 · Igniyte

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Reputation Reversal: The Changing Role Of Mainstream Media

It’s no secret that the mainstream media industry has changed in a previously unimaginable way over the past decade. Beyond the Internet allowing news to travel almost instantaneously across all areas of the planet, the arrival of smartphones, tablets and wearable tech is also letting people stay more up to date and connected than ever […]

22 November 2016 · Igniyte

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Samsung’s Reputation: How can you recover from a reputation crisis?

Samsung started rolling out the Note7 on 19th August 2016. Reports soon emerged that the Note7 was prone to overheating, causing some devices to catch fire. Dissatisfied customers aired their displeasure with Samsung on social media sites like Twitter, creating memes which harmed the firm’s brand online. Dealing with the problem, Samsung rolled out an […]

25 October 2016 · Igniyte

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The fall of Yahoo! and its hopes of a crisis recovery

*Updated on 11/10/16 Yahoo!’s recent data breach was the largest ever, reports say. Reportedly, it has exposed around 500 million users’ personal details. Names, email addresses, telephone numbers, dates of birth, encrypted passwords, and in some cases even security questions and answers, encountered hacking by what Yahoo! called a “state-sponsored actor”. While there was no […]

5 October 2016 · Igniyte