Blog
According to a new survey, 54% of executives consider online reputation management a “very necessary” component to their company’s success. And just under half – 42% of business executives surveyed – monitor their company’s online reputation daily. 21% are even checking it every hour. The value of monitoring online reputation The 2018 Online Reputation Management Survey, […]
6 April 2018 · Simon Wadsworth
Blog
Customer satisfaction should be one of the most important measures of success for any company. While senior management must lead by example, every employee has a responsibility. Consumers must feel valued and companies should look to ‘over-deliver’ on a customer’s expectancy of a company. Failing to do so risks losing them to a rival. Personalisation […]
6 July 2016 · Igniyte
Blog
Controversial app ‘Peeple’ is back in the news this month, after its recent launch. The app allows users to give feedback on people they have interacted with in personal, professional and romantic scenarios. This could potentially cause damage to personal and professional online reputations. The app caused uproar at the back end of last year, after it […]
24 March 2016 · Igniyte
